Shipping Policies
We provide free delivery service throughout Singapore from for orders that exceed SGD 40. If the order value is below SGD 40, a flat delivery fee of SGD 3.50 will be charged.
Please note that our delivery service is not available in certain areas, including Tuas, Penjuru, Jurong Island, Army Camps, Airline Road, Sentosa Island, Airport Terminals, PSA ports, and Sembawang Shipyard. Deliveries to these areas are subject to additional charges.
Deliveries will take place between 10am to 6pm throughout Monday to Sunday. If you require a specific delivery date and time, please send us an email at sales@afflaunt.com.
In the event that no one is present at the delivery address, re-delivery charges will apply on a case-by-case basis.
Return Policies
Please note we only accept returns within 3 days after the products have been delivered to you in the event you are unsatisfied with your purchase.
To process the return and refund, please reach out to returns@afflaunt.com with your order number and any relevant pictures and videos, and the reason for the return. Our customer service team will assist you thereafter.
Workshops
Afflaunt reserves the right to cancel the Workshop in the following circumstances:
1. Unforeseen events that hinder the workshop's conduct.
2. Should COVID-19 restrictions necessitate the course's cancellation, participants will receive full refunds.
3. Afflaunt reserves the right to modify or cancel any classes, class times, dates, or published prices.
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In the event you have to cancel the class, please reach out to returns@afflaunt.com with your order number, and the reason for the cancellation. Our customer servce team will assist you thereafter.
Full refunds will only be provided strictly one week before the class. No refunds or credits will be given if the participant fails to attend the class. Rescheduling of classes is allowed on a case-by-case basis. Please reach out to returns@afflaunt.com with your order number. Our customer servce team will assist you thereafter.
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Have a question? Uncertain on what the workshop covers? Drop us an email and we will be happy to help!